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Innovating for Tomorrow: MRO Supply-Chain-as-a-Service

Outsourcing has been stigmatized as being all about labor arbitrage – shifting the work (whether it’s procurement, payroll, customer service) to another party, usually in another part of the world where it can be done cheaper. While outsourcing MRO procurement is a good start to centralize this critical, yet non-core function, it’s really just the beginning of the journey to a more connected, mutually beneficial approach.

The evolution towards the as-a-service model blends people and technology to deliver true value. SDI’s Kurt Meiers takes us through the evolution of procurement and sourcing to this as-a-service model, outlining the drivers, enablers and obstacles, and how this new model is bringing agility and reliability to MRO.

Success Story

SDI is an MRO integrator and partner that really helps drive categorization and a best practice approach.

SDI at Work

In the third post in this series on MRO As-a-Service by Spend Matters, Pierre Mitchell and Michael Lamoureux talk about how managing MRO as a process delivers benefits from efficiency to effectiveness and beyond to an evolutionary phase. The next generation of value, MRO-as-a-Service, helps organizations build intelligent, agile, scalable and integrated supply chains (direct and indirect).

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.