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From Everest Group: Succeed with MRO Outsourcing

3/18/2012

Outsourcing of Maintenance, Repair, and Overhaul (MRO) to a third-party service provider is now emerging as a credible solution for organizations that would like to offer benefits beyond spend reduction. This in itself can offer savings in the range of 10 to 20 percent. In order to achieve success in outsourcing MRO, organizations need to manage the complexities inherent to the MRO category – highly fragmented spend, lack of technology investments, and involvement of multiple stakeholders.

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Our former solution provider was not independent; they were a supplier of parts. It's not the best thing to have a supplier be your MRO outsourcing provider. With SDI, we have a truly independent sourcing agent looking after our best interests.

SDI at Work

Today's pace of change does not conform to yesterday's methods or business cultures. In this blog post, SDI explores the dynamics of internal colleagues as well as rapid changes in terms of market disruptions and technology advances. 

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.