MRO for a more connected enterprise

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Chrissy Murphy

Chrissy Murphy

Chrissy Murphy is our Sales Operations Specialist or SOS, which is appropriate because she is adept at both proactive sales and putting out fires.

Chrissy brings a diverse skillset from sales and marketing to production and client engagement. Her tenacity and dedication drives her to deliver value to SDI’s clients everyday by connecting MRO supply chain management to their overall enterprise.

Success Story

It is important for my MRO supply chain provider to have a general understanding of my business--SDI knows my business from end to end.

SDI at Work

In the third post in this series on MRO As-a-Service by Spend Matters, Pierre Mitchell and Michael Lamoureux talk about how managing MRO as a process delivers benefits from efficiency to effectiveness and beyond to an evolutionary phase. The next generation of value, MRO-as-a-Service, helps organizations build intelligent, agile, scalable and integrated supply chains (direct and indirect).

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.