MRO for a more connected enterprise

Call Now:800-322-2644

For Operations

Keeping you in full operation.

When operations stop, business stops. Profit stops. Your reputation stops. Every hour of every day, the experienced operations professionals at SDI work to prevent that from happening. ‘Equipment uptime’ is your daily mantra, so it’s our daily mantra.

Right part. Right place. Right time.

SDI’s approach to MRO is about each step of the supply chain process being connected to the next step, and the next step. Holistic. Everything working in unison. But when one $20 part fails, we know that ALL you care about is finding and replacing that ONE part – right now. You’re not concerned about obsolete inventories or supplier invoices or Best-in-Class processes. We understand. So our purpose is to ensure you get exactly the parts you need, exactly when you need them, every time.


Overall Equipment Effectiveness is always the operations objective. Equipment is the lifeblood of your operation, so SDI excels at sourcing, pricing, buying and delivering the parts you need to keep equipment running as efficiently and cost-effectively as humanly possible.

The right part – but also the right price.

By leveraging SDI’s buying efficiency across our extensive client base, we can pass powerful savings on to you. But there’s more to SDI than great parts pricing – these savings are in addition to those gleaned from enterprise-wide efficiencies as part of a connected, synced, aligned and transparent MRO process. From supplier consolidation to product standardization.

Success Story

Our former solution provider was not independent; they were a supplier of parts. It's not the best thing to have a supplier be your MRO outsourcing provider. With SDI, we have a truly independent sourcing agent looking after our best interests.

SDI at Work

Today's pace of change does not conform to yesterday's methods or business cultures. In this blog post, SDI explores the dynamics of internal colleagues as well as rapid changes in terms of market disruptions and technology advances. 

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.

Employee Spotlight

Jason Zotos is currently an Account Manager with SDI and possesses a strong operations, compliance, and claims background.