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Services Supply Chain Solutions

The Services Supply Chain and Facility Management Services include many unique subcategories of spend. Each has its own unique requirements and characteristics, and necessitates varying degrees of subcategory domain expertise. As a result, it's difficult to drive compliance and connect the scattered processes.

This leads to organizations experiencing substantial frustration with understanding facility management solutions and a pretty consistent set of challenges. Whether it’s a long tail of facility management service providers, challenges with invoice validation, spend outside of contract, or exposure to risk, many of these pain points align with the challenges our customers face with MRO.

Parallels between facility management services and the MRO supply chain allow SDI to leverage our existing infrastructure to build solutions for customers and prospects. Facility management solutions may include various aspects such as spend analytics, strategic sourcing, invoice processing, asset planning, or implementing technology solutions.

Managed Services

Managed Services

  • Complete Service Provider Management
  • Scheduling and Validation
  • SLAs and KPIs
  • Invoicing and Payment
  • Work Order Management
  • Quality Control/
  • Performance Management
Technology Enablement

Technology Enablement

  • Computerized Maintenance Management Systems
  • Work Order Management Systems
  • Mobile Interfaces
  • Remote Asset Condition Monitoring
  • Customization, Implementation, Transition, and On-going Management Services
Strategic Sourcing

Strategic Sourcing

  • RFP Development and Management
  • Service Provider Recruiting and Screening
  • Contracts and Compliance
  • Scope Development, Review and Optimization
  • Spend Analytics and Benchmarking
Asset Management

Strategic Asset Management

  • Asset Registers/Inventory
  • Age and Condition Assessments
  • CMMS Integration
  • Life of Asset Planning
  • Repair vs. Replace Strategies
  • Capital Expense Planning
Sustainability Solution Services

Sustainability Solution Services

  • Sustainability Assessments
  • Lighting Retrofits
  • Energy Audits
  • Xeriscaping
  • Energy Management Systems

SDI offers a wide range of facility management services along with a variety of other MRO services and solutions. Contact SDI to talk about your services supply chain today and see how we can help.

Success Story

It is important for my MRO supply chain provider to have a general understanding of my business--SDI knows my business from end to end.

SDI at Work

In the third post in this series on MRO As-a-Service by Spend Matters, Pierre Mitchell and Michael Lamoureux talk about how managing MRO as a process delivers benefits from efficiency to effectiveness and beyond to an evolutionary phase. The next generation of value, MRO-as-a-Service, helps organizations build intelligent, agile, scalable and integrated supply chains (direct and indirect).

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.

Employee Spotlight

Kathy Odom is an Inventory Analyst at the Ascend Plant in Pensacola, FL.