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How MRO Outsourcing is Changing the Shape of Business

Jagdish R. Dalal, COP (Certified Outsourcing Professional) is the Founder and Principal of JDalal Associates, LLC as well as Chief Advisor in Thought Leadership for IAOP.

Jag is a internationally renowned expert in the field of Outsourcing and Information Technology. He has been elected to the Outsourcing Hall of Fame in recognition of his accomplishments and contribution to the profession. His deep experience as a business executive who contracted for these services as well as his leadership experience in establishing outsourcing practice for some of the world’s largest professional services companies; allow him to bring a unique perspective to consulting. 

Success Story

Our former solution provider was not independent; they were a supplier of parts. It's not the best thing to have a supplier be your MRO outsourcing provider. With SDI, we have a truly independent sourcing agent looking after our best interests.

SDI at Work

Today's pace of change does not conform to yesterday's methods or business cultures. In this blog post, SDI explores the dynamics of internal colleagues as well as rapid changes in terms of market disruptions and technology advances. 

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.