MRO for a more connected enterprise

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Jeremy Jordan

Senior Vice President of Operations

With nearly 20 years of experience in business outsourcing and professional services environments across multiple industry verticals, Jeremy has responsibility for all U.S. and Canadian day-to-day operations at SDI’s various client sites.

Jeremy has a great deal of experience developing and leading high performance teams to operational excellence with a highly successful track record of driving continuous and innovative process excellence across complex organizations.

His diverse blend of functional experience in high growth and turnaround outsourcing organizations brings a wealth of expertise to best align SDI’s supply chain solution to our clients' needs, both operationally and financially.

Success Story

It is important for my MRO supply chain provider to have a general understanding of my business--SDI knows my business from end to end.

SDI at Work

In the third post in this series on MRO As-a-Service by Spend Matters, Pierre Mitchell and Michael Lamoureux talk about how managing MRO as a process delivers benefits from efficiency to effectiveness and beyond to an evolutionary phase. The next generation of value, MRO-as-a-Service, helps organizations build intelligent, agile, scalable and integrated supply chains (direct and indirect).

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.