MRO for a more connected enterprise

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Cris Ferregur

Senior Vice President & General Manager, SDI Mexico

An expert in dynamic business environments, both domestically and internationally, Cris created the functional service model that delivers year-over-year cost savings and focuses on process savings for SDI’s clients in Mexico – all while reducing capital investment and increasing ROI.

Formerly with TMI Integrated Services and Saint Gobain Abrasives, Cris worked in a wide range of industrial markets, gaining exposure to diverse manufacturing processes for abrasives, cutting tools and general industrial MRO products. This expertise with Enterprise MRO and supply chain management allows Cris to help SDI’s clients take a more connected, holistic approach to their MRO as it relates to their operational goals and business objectives.

Success Story

Our former solution provider was not independent; they were a supplier of parts. It's not the best thing to have a supplier be your MRO outsourcing provider. With SDI, we have a truly independent sourcing agent looking after our best interests.

SDI at Work

In the third post in this series on MRO As-a-Service by Spend Matters, Pierre Mitchell and Michael Lamoureux talk about how managing MRO as a process delivers benefits from efficiency to effectiveness and beyond to an evolutionary phase. The next generation of value, MRO-as-a-Service, helps organizations build intelligent, agile, scalable and integrated supply chains (direct and indirect).

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.