MRO for a more connected enterprise

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Victor Sanchez

Vice President of Operations, SDI de Mexico

With various roles at SDI de Mexico over the last 16 years, from site management to business development, Victor Sanchez has a uniquely holistic perspective to managing the day-to-day operations of SDI’s Mexican Headquarters.

He communicates constantly with our clients to track against key performance indicators, ensuring excellent service, and continually finding new, innovative approaches. His client-centric approach means he always takes responsibility to first understand our clients’ needs and then to deliver on those objectives in a way that takes the entire enterprise into account.

Success Story

Our former solution provider was not independent; they were a supplier of parts. It's not the best thing to have a supplier be your MRO outsourcing provider. With SDI, we have a truly independent sourcing agent looking after our best interests.

SDI at Work

In the third post in this series on MRO As-a-Service by Spend Matters, Pierre Mitchell and Michael Lamoureux talk about how managing MRO as a process delivers benefits from efficiency to effectiveness and beyond to an evolutionary phase. The next generation of value, MRO-as-a-Service, helps organizations build intelligent, agile, scalable and integrated supply chains (direct and indirect).

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.