MRO for a more connected enterprise

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Mike Randall

Manager of Web Services

Mike is responsible for the enhancement, maintenance and support of SDI’s proprietary web and mobile product offering that enhances and enables every client account. With 25 years in software development for distribution and logistics, Mike is focused on the development of SDI’s next generation of cloud-based products.

He led the industry deployment of the first smartphone mobile solution for providing real-time inventory and catalogue visibility, effectively reducing dwell and search time for ordering and retrieving MRO supplies.

Success Story

It takes a progressive manager to push the organization to look at indirect spend and managing it in a different way - but once you see it, then you realize the opportunity.

SDI at Work

In the third post in this series on MRO As-a-Service by Spend Matters, Pierre Mitchell and Michael Lamoureux talk about how managing MRO as a process delivers benefits from efficiency to effectiveness and beyond to an evolutionary phase. The next generation of value, MRO-as-a-Service, helps organizations build intelligent, agile, scalable and integrated supply chains (direct and indirect).

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.