MRO for a more connected enterprise

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Melanie Symms

Talent Acquisition Manager

An experienced and nimble recruiter, with over 16 years at companies like Almac and Independence Blue Cross, Melanie Symms knows good talent.

Revered in the industry, she is a master at matching positions and client needs with skilled professionals at all levels. Her ability to acquire only the highest quality talent drives direct value to our clients and is a key contributor to SDI’s operational excellence in serving our clients’ business objectives.

Success Story

Our former solution provider was not independent; they were a supplier of parts. It's not the best thing to have a supplier be your MRO outsourcing provider. With SDI, we have a truly independent sourcing agent looking after our best interests.

SDI at Work

In the third post in this series on MRO As-a-Service by Spend Matters, Pierre Mitchell and Michael Lamoureux talk about how managing MRO as a process delivers benefits from efficiency to effectiveness and beyond to an evolutionary phase. The next generation of value, MRO-as-a-Service, helps organizations build intelligent, agile, scalable and integrated supply chains (direct and indirect).

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.