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Clay Carney

Clay Carney

With nearly 15 years of experience in business customer service and inventory control practices Clay brings valuable experience to SDI. Clay currently has 2 Associate Degrees, one in Science and one in Arts. Clay also has a BA In Psychology. Clay is currently going to school getting 11 certifications in the Information Technology career. He will be attending the University of Phoenix Online to finish his BA in Information Technology.

Clay has a great deal of experience with inventory control practices from the US Air Force. His drive for excellence and ability to adapt to a changing environment allows him to flourish with SDI, and aim for Best in Class. His customer service experience allows him to effectively communicate with the client and provide the necessary parts and tools with ease. He has worked for Wizards of the Coast, eBay, and the Dallas Cowboys Pro Shops before SDI, providing superb customer service in client centric environments.

With Clay's past experience and military knowledge and training he enjoys working face-to-face with the customer, getting to know them and their habits and providing them with the ultimate in customer service.

Success Story

It is important for my MRO supply chain provider to have a general understanding of my business--SDI knows my business from end to end.

SDI at Work

In the third post in this series on MRO As-a-Service by Spend Matters, Pierre Mitchell and Michael Lamoureux talk about how managing MRO as a process delivers benefits from efficiency to effectiveness and beyond to an evolutionary phase. The next generation of value, MRO-as-a-Service, helps organizations build intelligent, agile, scalable and integrated supply chains (direct and indirect).

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.