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Bruce Stallworth

Site Manager

Bruce Stallworth is the onsite manager for the SDI Team at the Ascend Plant in Pensacola, FL. Bruce served our nation 6 years in the Army. In his role as a System Administrator, he was part responsible of the Army wide fielding of the AMS system. He loves customer service, fueled by his own bad experiences as a customer which allows him to look for ways to improve the customer’s experience. Using his educations from the Pinnacle Career Institutes, he harnessed his passions in his role as a manger in a call center. In the call center environment he was responsible for 20 to 30 manned teams. He coached, counseled, disciplined and admonished agents on inbound calls for AT&T prepaid services. After 5 years he found himself on the Ascend Plant where this passion for the next 3 years fueled his success from delivery driver, stock puller, receiving manager, ME Specialist, Stock and Non-stock Buyer, Assistant Site Manager to his current position as Site Manager. While work is important to Bruce he has learned that family is most important. Him and his wife of 25 years have had their ups and downs, but continue to be a strong team as they instruct their many children in the principle of not looking for entitlements, but make your way prosperous by hard work, intense interest, discipline and dedication. Bruce remains passionate and given the opportunity, will always make the difference.

Success Story

Our former solution provider was not independent; they were a supplier of parts. It's not the best thing to have a supplier be your MRO outsourcing provider. With SDI, we have a truly independent sourcing agent looking after our best interests.

SDI at Work

In the third post in this series on MRO As-a-Service by Spend Matters, Pierre Mitchell and Michael Lamoureux talk about how managing MRO as a process delivers benefits from efficiency to effectiveness and beyond to an evolutionary phase. The next generation of value, MRO-as-a-Service, helps organizations build intelligent, agile, scalable and integrated supply chains (direct and indirect).

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.