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Our former solution provider was not independent; they were a supplier of parts. It's not the best thing to have a supplier be your MRO outsourcing provider. With SDI, we have a truly independent sourcing agent looking after our best interests.
Integrated supply for MRO is not a new concept. Over the last four decades, the definition has changed considerably. SDI's VP of Solution Design, Missy Decker, talks about how MRO Integrated Supply has evolved--including the economic factors that have helped shape the industry, the components that make up Integrated Supply and what the future holds for MRO Supply Chain Management.