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Our former solution provider was not independent; they were a supplier of parts. It's not the best thing to have a supplier be your MRO outsourcing provider. With SDI, we have a truly independent sourcing agent looking after our best interests.
To compete on a global scale, organizations have to ensure their direct, indirect and maintenance, repair and operations (MRO) supply chains are working together, according to a new research study sponsored by SDI, Inc. and published by industry analyst firm HfS Research.
You've identified the "big Y." Now what? The Analyze phase is the time to start looking for the root causes of the issues that broke the process. SDI Master Black Belt, Paula Hasbrouck, breaks down the DMAIC process, one letter at a time.