MRO for a more connected enterprise

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Service Industry

We serve the markets that serve the public.

Within SDI you’ll find industry professionals who specialize in the inner workings of the industries we serve. We understand your world, and how to apply Best-in-Class strategies and processes that make it work more efficiently – and more profitably.

The Service Industries we serve include companies with large portfolios of locations, asset-intensive facilities, maintenance-intensive production lines, and a focus on uptime and reliability:

  • Healthcare Equipment
  • Health Services
  • Educational Institutions
  • Pharmaceuticals & Biotechnology

SDI expertise applied in the real world.

You manufacture a medical device so specialized, for patients it can mean the difference between life and death – parts availability and equipment uptime is beyond critical. The HVAC system in your cleanroom bio-lab demands a ridiculous balance of humidity and temperature – the importance of a flawless supply chain goes without saying.

Success Story

Our former solution provider was not independent; they were a supplier of parts. It's not the best thing to have a supplier be your MRO outsourcing provider. With SDI, we have a truly independent sourcing agent looking after our best interests.

SDI at Work

In the third post in this series on MRO As-a-Service by Spend Matters, Pierre Mitchell and Michael Lamoureux talk about how managing MRO as a process delivers benefits from efficiency to effectiveness and beyond to an evolutionary phase. The next generation of value, MRO-as-a-Service, helps organizations build intelligent, agile, scalable and integrated supply chains (direct and indirect).

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.

Meet our experts

Rob is a prime example of how SDI partners with our clients to produce long-term cost savings and value from a more connected approach to MRO.