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Our Customers


SDI measures our success by that of our customers', which is why Customer Value is our primary core value. We manage supply chain management programs for customers across the U.S., Mexico, and Canada. Our average length of customer contract is 10 years, so it is clear our customers find value in the services we deliver. They include industrial and manufacturing leaders like MolsonCoors, Kellogg's, Siemens, and Visteon, and prestigious educational institutions like the University of North Carolina-Greensboro and University of Pennsylvania. Our customers value the benefit of our services, whether they produce the food and beverages we consume, provide the goods we use in our daily lives, or educate tomorrow's leaders.
Dramatic Results, Proven Solutions

Although we serve organizations of every shape, size, and industry, they all have one thing in common: each one is increasing efficiency and saving money with our innovative MRO supply chain management services. We nearly eliminate the burden of MRO transaction processing by handling all "req to check" processing and providing two consolidated monthly invoices. Overall, we've helped our customers:

  • Reduce total inventory by as much as 45%
  • Reduce material costs by as much as 15% in the first year and additional savings in subsequent years
  • Achieve total cost of ownership savings of up to 35% during the term of the agreement
SDI Customer Facts:
  • We currently manage over $400M of MRO spend and $50M of OEM spend
  • We have more than 45 customers in 1300 locations
  • We operate successfully in both union and non union environments
  • 80% of our customers are publicly traded companies
  • We have a diverse customer base with experience in many different industries

 

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