MRO for a more connected enterprise

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Rob Arthur

Site Operations Manager

Actively engaged on site for one of our largest higher educational facilities clients, Rob is the example of how SDI partners with our clients to produce long term cost savings and value from a more connected approach to MRO.

Previously an Engineering Manager at General Electric, Rob brings a strong engineering background to SDI and applies a detailed, LeanSix Sigma eye to all of his daily activities. Because of his success in value stream mapping and identifying waste in the process, Rob not only travels to locations to assist dive deep into our match exception rates and receiving processes to determine improvement initiatives.

Success Story

SDI is an MRO integrator and partner that really helps drive categorization and a best practice approach.

SDI at Work

In the third post in this series on MRO As-a-Service by Spend Matters, Pierre Mitchell and Michael Lamoureux talk about how managing MRO as a process delivers benefits from efficiency to effectiveness and beyond to an evolutionary phase. The next generation of value, MRO-as-a-Service, helps organizations build intelligent, agile, scalable and integrated supply chains (direct and indirect).

The project team has worked its way through Define, Measure, Analyze, and Improve. It’s time to begin the Control phase. The key stakeholders gather to evaluate the solution as implemented and create a plan to sustain the improvements. The goal is to standardize the improved processes, establish an audit schedule and schedule periodic follow-up to identify additional opportunities for improvement.